Essentially, buses, trams and city transit trains/metros can be a clean (many cities are increasingly converting their fleets into fully electric/hybrid vehicles) and highly efficient solution to solve congestion issues in ever growing cities.
But of course, there is a catch: public transportation is often perceived as unreliable, lacking real-time information, super crowded during peak hours and hence provides a poor user experience for passengers.
Swiftly is the first holistic platform available on the planet to enable the sourcing, the treatment and the intelligence of public transit data. And this essential piece was missing until now simply because what you need to provide an excellent customer experience is good data!
On one hand, good data is essential for the operator to understand how they are performing, what needs to be adjusted and how to go about doing so. On the other hand, data is the backbone of any meaningful transparent communication with the end users.
Swiftly is selling a SaaS platform to more than 100 cities worldwide that helps PTOs and PTAs make optimal decisions, to answer questions like “where is the bus currently? When will it arrive at its destination?” with a precision never achieved before and on real-time. Real-time precision is possible thanks to real-time data, which is fed back to customers on 5-10 second refresh cycles, as opposed to minutes for other solutions that are currently deployed.
The result is improved communication with end users and better capabilities for planning operations, as the solution allows for root cause analysis and provides recommendations to address them.
One of the things we like the most is that Swiftly can finally enable a reinforcing virtuous cycle that we all benefit from: better real-time increases rider satisfaction, pushing up the number of riders, which in turn will augment the budget of PTA/PTO, which eventually will generate better and more reliable service over time.
Mobility plays a key role in a city’s economic prosperity and the general wellbeing of its inhabitants. And if the UN’s prediction holds true, having ca. 70% of world population in urban centers will mean that the role to be played will be even more critical as we embrace the future. We are convinced that Swiftly can help citizens of current and future cities to take better advantage of city and mobility infrastructure.
Three co-founders that each independently had some vision in mind
We met the company for the first time more than 2 years ago and found it interesting, but not yet mature enough. However, what we have liked from the outset has been the right mix of skills, vision and approach that each of the three co-founders brings on the table. The company was originally founded in 2014 by Jonny Simkin (now CEO) and Will Dayton (now CTO), and initially focused on developing a consumer-facing transit app. Jonny coming from a consumer background and Will coming from a strong technical and academic background were bringing the right mix of technical competence and user experience approach that constituted the foundation of Swiftly. However, the enterprise/SaaS aspect essential to convince public transportation Operators (PTO) and Authorities (PTA) was missing. And then Mike Smith (now CIO) joined: he had separately founded another company in 2013 called Transitime, which focused on building a platform for Real-Time Passenger Information (RTPI) and transit data analytics.
Since that first meeting, a few conversations, proof points the team was able to bring to the table and some customer chats reinforced our conviction to start working with the Swiftly team as soon as it became practical. We are grateful for the opportunity to co-lead the Series A round and start riding with them on this journey.
Big opportunity ahead: consolidate their market leadership, especially in regions such as Europe where they are relatively less present. This is where we can help. Our goal and mission are now to act as a catalyst thanks to our ecosystem of industrial partners and to stand by the company to support their ambitions of becoming a global leader in strengthening public transit capabilities. Through our Business Hub organization, we will support Swiftly to generate and finalize commercial opportunities within and beyond our family of Corporate Sponsors.